Say It This Way How to Build Trust and Motivate Others with the Right Choice of Words
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A book for everyone who has ever asked: "Am I saying the right thing?" The next time you're searching for the right words to inspire or reassure someone, don't rely on guesswork - rely on Dave Durand. As one of America's best teachers of personal leadership (Personal Excellence magazine), Durand takes the mystery out of choosing the right words.
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