Rethinking Performance Measurement
Beyond the Balanced Scorecard
PAYBACK Punkte
58 °P sammeln!
Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same.
Andere Kunden interessierten sich für
