"Absolutely essential reading for anyone interested in identityconflicts and how to overcome them. Provides a fascinatingtheoretical introduction to the phenomena, detailed case studyexperiences, and a final training guide for practitioners...alandmark work." (Kevin Clements, Vernon and Minnie Lynch Professorof Conflict Resolution, and director, Institute for ConflictAnalysis and Resolution, George Mason University)
"Jay Rothman not only says it is possible to bring aboutreconciliation of communities, organizations, and nations involvedin long-standing, deeply rooted conflicts, but he shows just how todo it! . . . Focusing on the importance of social identity and thesteps involved in transforming antagonism into effective
jointaction, he helps us go beyond the role of interests to a morecomplete understanding of needs and their importance in conflictresolution." (Lawrence Susskind, director, MIT-Harvard PublicDisputes Program, and president, Consensus BuildingInstitute)
"With clarity and imagination, Jay Rothman explores identityconflict from the community to the international arena. . . . Thisbook provides direction and hope for all those engaged in theessential work of conflict resolution." (Richard Deats, editor ofFellowship, the magazine of the Fellowship of Reconciliation)
"Re-imagines conflict mediation in a remarkably new way--bybringing together the empirical language of negotiation with thepattern-recognition skills of the artist, a new and excitingsynthesis is possible." (Michael Jones, pianist, composer, Naradarecording artist, and author of Creating an Imaginative Life)
?The ARIA framework works at many levels. It is a wonderfulmetaphor for the phases of constructive conflict resolution thathas applications in so many fields. It is the analytic melody thatconnects the phases through the example of a string quartet, and itcaptures how creative conflict resolution is like a beautiful songwhen expertly executed. In all its forms, I have incorporated ARIAinto my teaching and practice.? (Deborah M. Kolb, professor ofnegotiation and conflict resolution, Simmons College; SeniorFellow, Program on Negotiation at Harvard Law School)
