Reinventing Government in the Information Age
International Practice in IT-Enabled Public Sector Reform
Herausgeber: Heeks, Richard
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The studies cover all aspects of reform: efficiency decentralization, resource and performance management, marketisation, accountability and democratisation. An educators' guide is provided for those wishing to use the cases as the basis for individual or group training. Kim Viborg Andersen, Copenhagen Business School, Joan Ballantine, University of Warwick, Peter Benjamin, University of the Witwatersrand, Subhash Bhatnagar, Indian Institut
Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on international case-studies drawn from the US, UK, mainland Europe, and developing countries. It offers practical guidance and analytical insights and will be of value to practitioners, students, educators and researchers in both public administration and information systems.
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