Recommending Quality Indicators in Establishments

Recommending Quality Indicators in Establishments

Recommendations for optimal implementation of Quality Indicators in DRC health establishments

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The aim of this study is to contribute to the improvement of the performance of care in health establishments in the DRC with the main objective of issuing recommendations for the implementation of quality indicators which is optimal in health establishments in DRC. Our motivation comes from the absence of accredited (or ISO 9001 certified) health establishments as well as the lack of a culture of continuous improvement in the quality and safety of care in hospitals in the DRC. Problem statement: In hospitals, monitoring quality indicators is essential for performance in the safety and efficie...