RAILS-Talk
Betsy Petrie
Broschiertes Buch

RAILS-Talk

A Tough Conversations Workbook for People Managers

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Navigate High-Stakes Discussions Effectively with RAILS Framework Even the most capable people managers face issues of miscommunication, frustration, and unrealized objectives. Communications expert Betsy Petrie created RAILS-Talk as a practical five-step method: respectfully relate, ask simple questions, use the power of silence, actively listen, and summarize with clear next steps. Incorporate your personal management style as you outline feedback for performance reviews or PIPs, develop high yield communication skills, and transform the way you lead. RAILS-Talk is a powerful workbook design...