Giancarlo Hernandez Vela
Broschiertes Buch

Quick Guide to Customer Service

Versandkostenfrei!
Versandfertig in 1-2 Wochen
13,99 €
inkl. MwSt.
Weitere Ausgaben:
PAYBACK Punkte
7 °P sammeln!
The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before. The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers. Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times...