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Quality Management with SAP
Customizing, functionality, and business processes
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This book introduces you to the structures and application processes of quality management in order to help you building up a quality management system with SAP QM (release R/3 Enterprise).First, the authors acquaint you with the functionality, the adaptation and application of the component SAP QM. You’ll get in-depth knowledge of quality planning, quality inspection, and control. Furthermore, you will get QM-relevant information on the functionality of other R/3 components, e.g. vendor evaluation and control of inspection, measuring and text equipment. Finally, you will learn how to use th...
This book introduces you to the structures and application processes of quality management in order to help you building up a quality management system with SAP QM (release R/3 Enterprise).
First, the authors acquaint you with the functionality, the adaptation and application of the component SAP QM. You’ll get in-depth knowledge of quality planning, quality inspection, and control. Furthermore, you will get QM-relevant information on the functionality of other R/3 components, e.g. vendor evaluation and control of inspection, measuring and text equipment. Finally, you will learn how to use the information systems and reporting tools, and many tips and tricks will help you to find the right customizing setting.
Highlights include:
- Implementing Management Systems with SAP
- Modeling QM Business Processes Using the EPC Method
- Quality Management in the Supply Chain
- Quality and Inspection Planning
- Quality Inspection
- Quality Control
- Quality Notification
- Information Systems and Evaluations
- Test Equipment Management
- Audit Management Using SAP
- Customizing
- Migration Concepts
This book provides a comprehensive
introduction to the processes
of SAP Quality Management (QM)
and supports you with installing
and using SAP QM in your production
environment.
On the basis of business-related
tasks, you’ll be introduced to
viable solution options for your
daily work with the SAP system.
Real-life examples enable you to
quickly understand and implement
the concepts. In addition to quality
planning, quality inspection,
and quality control, the authors
address the vendor evaluation
and test equipment management
that are integrated in other SAP
modules, but that are integral to
quality management.
Many helpful tips based on the
authors‘ practical experience support
you in solving complex tasks
and in customizing to meet your
own specific requirements. This
book not only contains up-to-date
information on the R/3 Enterprise
release, but also examines Audit
Management and the integration
with SAP Business Information
Warehouse (SAP BW).
Highlights include
- Implementing Management
Systems with SAP
- Modeling QM Business Processes
Using the EPC Method
- Quality Management in the
Supply Chain
- Quality and Inspection Planning
- Quality Inspection
- Quality Control
- Quality Notification
- Information Systems and
Evaluations
- Test Equipment Management
- Audit Management Using SAP
- Customizing
- Migration Concepts
Table of contents:
Preface 11
Introduction 13
1. Implementing Management Systems with SAP 19
1.1 Basic Principles 20
1.2 Quality Elements 22
1.3 Documenting the Management System 29
1.4 The QM Information System 30
1.5 Environment Management 31
1.6 Laws 34
1.7 Outlook 35
2. Modeling QM Business Processes Using the EPC Method 37
2.1 Basic Principles 37
2.2 Definition of Concepts 37
2.3 The Event-Driven Process Chain (EPC) 41
3. Overview of SAP R/3 53
3.1 SAP 53
3.2 Development of SAP R/3 53
3.3 Modules of the R/3 System 54
3.4 SAP R/3 Releases 58
3.5 mySAP PLM and Quality Management 66
3.6 Project Management for SAP Implementations 66
3.7 Customizing 73
3.8 Client Concept 74
3.9 Organizational Structure 75
3.10 The R/3 Work Center 75
3.11 SAPscript 76
3.12 Reports 76
3.13 ABAP/4 Programs 77
3.14 SAP R/3 QM as a CAQ System 77
3.15 New SAP Technologies 79
4. Operating SAP R/3 97
4.1 Logon and Logoff 97
4.2 User Interface 99
4.3 Print 106
4.4 User Settings 108
4.5 Working with Transaction Codes and Multiple Sessions 110
4.6 Help in the R/3 System 113
4.7 Display Functions and List Displays 117
5. Quality Management in the Supply Chain 121
5.1 Basic Principles 121
5.2 Supply-Chain Management 122
5.3 Materials Management 124
6. Quality and Inspection Planning 135
6.1 Basic Principles 135
6.2 Overview of Quality and Inspection Planning 139
6.3 Basic Data for Quality and Inspection Planning 140
6.4 The SAP QM Inspection Plan 176
6.5 Quality Planning in Procurement 212
6.6 Quality Planning in Production 225
6.7 Quality Planning in Sales and Distribution 234
7. Quality Inspection 245
7.1 Basic Principles 245
7.2 Inspection-Lot Creation 250
7.3 Results Recording 255
7.4 Inspection-Lot Completion 270
7.5 Inspection Costs 272
7.6 Sample Management 274
7.7 Quality Inspection in Sales and Distribution 276
7.8 Quality Inspection in Production 277
7.9 Quality Inspection in Procurement 281
7.10 Interfaces to External Systems and Measurement Devices 283
7.11 Connecting Complex, External Measurement Systems 285
7.12 Example 288
8. Quality Control 293
8.1 Basic Principles 293
8.2 Usage Decision 293
8.3 Quality Level 305
8.4 Vendor Evaluation 307
8.5 Statistical Process Control (SPC) 323
8.6 Dynamic Modification of Inspection Severity and Inspection Frequency 328
8.7 Batch Logs 330
8.8 Quality-Related Costs 331
9. Quality Notification 337
9.1 Basic Principles 337
9.2 Quality Notifications in SAP R/3 338
9.3 Quality Notification with Integrated Document Management 370
9.4 Quality Notification in Sales and Distribution 376
9.5 Quality Notification in Production 379
9.6 Quality Notification in Procurement 383
9.7 Solution Database 386
9.8 Stability Study 389
9.9 FMEA Functionality via Add-On 402
10. Information Systems and Evaluations 407
10.1 Basic Principles 407
10.2 Executive Information System 408
10.3 Logistics Controlling 408
10.4 Report Lists 415
10.5 SAP Open Information Warehouse 416
10.6 SAP Business Information Warehouse (SAP BW) 417
10.7 Examples of QM Content in SAP 419
11. Test Equipment Management 429
11.1 Basic Principles 429
11.2 Business Tasks 430
11.3 R/3 Module Configuration 431
11.4 Master Data 432
11.5 Scenario for Test Equipment Management 436
11.6 Editing the Material Master 437
11.7 Procuring Test Equipment 440
11.8 Serializing the Material 441
11.9 Creating a Material as Equipment 442
11.10 Planning Test Equipment Monitoring 446
11.11 Calibrating and Checking Test Equipment 452
11.12 Evaluations 457
11.13 Using Subsystems 458
12. Audit Management Using SAP 463
12.1 Functions of SAP Audit Management 463
12.2 Installation and System Requirements 463
12.3 Definition of Audits from the Quality Management View 464
12.4 Time Scheduling and Resource Planning 465
12.5 Planning the Question Lists 466
12.6 Execution 466
12.7 Reports and Evaluations 467
12.8 Corrective and Preventive Actions 469
12.9 Audit Evaluations 469
12.10 Mobile Audit 470
13. Customizing 471
13.1 Basic Principles 471
13.2 The Most Important Tools 473
13.3 Functions in Customizing 474
13.4 Project Controlling with the IMG and the Procedure Model 482
13.5 Scenario 485
14. Migration Concepts 491
14.1 Basic Principles 491
14.2 Creating a Detailed Definition for the Data Transfer 491
14.3 Creating Data Transfer Programs 494
14.4 Performing Manual Data Transfers 496
14.5 IBIP Program for Data Transfer 496
15. ASAP (AcceleratedSAP) 509
Appendix 521
Index 533
First, the authors acquaint you with the functionality, the adaptation and application of the component SAP QM. You’ll get in-depth knowledge of quality planning, quality inspection, and control. Furthermore, you will get QM-relevant information on the functionality of other R/3 components, e.g. vendor evaluation and control of inspection, measuring and text equipment. Finally, you will learn how to use the information systems and reporting tools, and many tips and tricks will help you to find the right customizing setting.
Highlights include:
- Implementing Management Systems with SAP
- Modeling QM Business Processes Using the EPC Method
- Quality Management in the Supply Chain
- Quality and Inspection Planning
- Quality Inspection
- Quality Control
- Quality Notification
- Information Systems and Evaluations
- Test Equipment Management
- Audit Management Using SAP
- Customizing
- Migration Concepts
This book provides a comprehensive
introduction to the processes
of SAP Quality Management (QM)
and supports you with installing
and using SAP QM in your production
environment.
On the basis of business-related
tasks, you’ll be introduced to
viable solution options for your
daily work with the SAP system.
Real-life examples enable you to
quickly understand and implement
the concepts. In addition to quality
planning, quality inspection,
and quality control, the authors
address the vendor evaluation
and test equipment management
that are integrated in other SAP
modules, but that are integral to
quality management.
Many helpful tips based on the
authors‘ practical experience support
you in solving complex tasks
and in customizing to meet your
own specific requirements. This
book not only contains up-to-date
information on the R/3 Enterprise
release, but also examines Audit
Management and the integration
with SAP Business Information
Warehouse (SAP BW).
Highlights include
- Implementing Management
Systems with SAP
- Modeling QM Business Processes
Using the EPC Method
- Quality Management in the
Supply Chain
- Quality and Inspection Planning
- Quality Inspection
- Quality Control
- Quality Notification
- Information Systems and
Evaluations
- Test Equipment Management
- Audit Management Using SAP
- Customizing
- Migration Concepts
Table of contents:
Preface 11
Introduction 13
1. Implementing Management Systems with SAP 19
1.1 Basic Principles 20
1.2 Quality Elements 22
1.3 Documenting the Management System 29
1.4 The QM Information System 30
1.5 Environment Management 31
1.6 Laws 34
1.7 Outlook 35
2. Modeling QM Business Processes Using the EPC Method 37
2.1 Basic Principles 37
2.2 Definition of Concepts 37
2.3 The Event-Driven Process Chain (EPC) 41
3. Overview of SAP R/3 53
3.1 SAP 53
3.2 Development of SAP R/3 53
3.3 Modules of the R/3 System 54
3.4 SAP R/3 Releases 58
3.5 mySAP PLM and Quality Management 66
3.6 Project Management for SAP Implementations 66
3.7 Customizing 73
3.8 Client Concept 74
3.9 Organizational Structure 75
3.10 The R/3 Work Center 75
3.11 SAPscript 76
3.12 Reports 76
3.13 ABAP/4 Programs 77
3.14 SAP R/3 QM as a CAQ System 77
3.15 New SAP Technologies 79
4. Operating SAP R/3 97
4.1 Logon and Logoff 97
4.2 User Interface 99
4.3 Print 106
4.4 User Settings 108
4.5 Working with Transaction Codes and Multiple Sessions 110
4.6 Help in the R/3 System 113
4.7 Display Functions and List Displays 117
5. Quality Management in the Supply Chain 121
5.1 Basic Principles 121
5.2 Supply-Chain Management 122
5.3 Materials Management 124
6. Quality and Inspection Planning 135
6.1 Basic Principles 135
6.2 Overview of Quality and Inspection Planning 139
6.3 Basic Data for Quality and Inspection Planning 140
6.4 The SAP QM Inspection Plan 176
6.5 Quality Planning in Procurement 212
6.6 Quality Planning in Production 225
6.7 Quality Planning in Sales and Distribution 234
7. Quality Inspection 245
7.1 Basic Principles 245
7.2 Inspection-Lot Creation 250
7.3 Results Recording 255
7.4 Inspection-Lot Completion 270
7.5 Inspection Costs 272
7.6 Sample Management 274
7.7 Quality Inspection in Sales and Distribution 276
7.8 Quality Inspection in Production 277
7.9 Quality Inspection in Procurement 281
7.10 Interfaces to External Systems and Measurement Devices 283
7.11 Connecting Complex, External Measurement Systems 285
7.12 Example 288
8. Quality Control 293
8.1 Basic Principles 293
8.2 Usage Decision 293
8.3 Quality Level 305
8.4 Vendor Evaluation 307
8.5 Statistical Process Control (SPC) 323
8.6 Dynamic Modification of Inspection Severity and Inspection Frequency 328
8.7 Batch Logs 330
8.8 Quality-Related Costs 331
9. Quality Notification 337
9.1 Basic Principles 337
9.2 Quality Notifications in SAP R/3 338
9.3 Quality Notification with Integrated Document Management 370
9.4 Quality Notification in Sales and Distribution 376
9.5 Quality Notification in Production 379
9.6 Quality Notification in Procurement 383
9.7 Solution Database 386
9.8 Stability Study 389
9.9 FMEA Functionality via Add-On 402
10. Information Systems and Evaluations 407
10.1 Basic Principles 407
10.2 Executive Information System 408
10.3 Logistics Controlling 408
10.4 Report Lists 415
10.5 SAP Open Information Warehouse 416
10.6 SAP Business Information Warehouse (SAP BW) 417
10.7 Examples of QM Content in SAP 419
11. Test Equipment Management 429
11.1 Basic Principles 429
11.2 Business Tasks 430
11.3 R/3 Module Configuration 431
11.4 Master Data 432
11.5 Scenario for Test Equipment Management 436
11.6 Editing the Material Master 437
11.7 Procuring Test Equipment 440
11.8 Serializing the Material 441
11.9 Creating a Material as Equipment 442
11.10 Planning Test Equipment Monitoring 446
11.11 Calibrating and Checking Test Equipment 452
11.12 Evaluations 457
11.13 Using Subsystems 458
12. Audit Management Using SAP 463
12.1 Functions of SAP Audit Management 463
12.2 Installation and System Requirements 463
12.3 Definition of Audits from the Quality Management View 464
12.4 Time Scheduling and Resource Planning 465
12.5 Planning the Question Lists 466
12.6 Execution 466
12.7 Reports and Evaluations 467
12.8 Corrective and Preventive Actions 469
12.9 Audit Evaluations 469
12.10 Mobile Audit 470
13. Customizing 471
13.1 Basic Principles 471
13.2 The Most Important Tools 473
13.3 Functions in Customizing 474
13.4 Project Controlling with the IMG and the Procedure Model 482
13.5 Scenario 485
14. Migration Concepts 491
14.1 Basic Principles 491
14.2 Creating a Detailed Definition for the Data Transfer 491
14.3 Creating Data Transfer Programs 494
14.4 Performing Manual Data Transfers 496
14.5 IBIP Program for Data Transfer 496
15. ASAP (AcceleratedSAP) 509
Appendix 521
Index 533