Hans-Liudger Dienel

Broschiertes Buch

Public Transport and its Users

The Passenger's Perspective in Planning and Customer Care

Herausgeber: Schiefelbusch, Martin

Beschreibung

This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.

Autor

Dr Martin Schiefelbusch is Area Manager for Mobility Research at the nexus Institute for Cooperation Management and Interdisciplinary Research, Germany and Dr Hans-Liudger Dienel is Managing Director at the nexus Institute for Cooperation Management and Interdisciplinary Research, Germany

Produktdetails

• Verlag: Routledge
• Seitenzahl: 332
• Erscheinungstermin: 9. September 2016
• Englisch
• Abmessung: 234mm x 156mm x 18mm
• Gewicht: 506g
• ISBN-13: 9781138273580
• ISBN-10: 1138273589
• Artikelnr.: 57040196