Practical Case Studies in Digitalising Operations 1e
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Practical Case Studies in Digitalising Operations give a practical overview with live examples in step-by-step methodology as to how to digitalise the operations. Digitising operations has become a critical lever of the business operations model and it will help companies to build value and provide compelling customer experience at lower costs. An operating model that will provide a unique new way to run an organization. It combines digital technologies and operations capabilities in an integrated, well-thought-out and sequenced way to achieve step-change improvements in revenue, customer expe...
Practical Case Studies in Digitalising Operations give a practical overview with live examples in step-by-step methodology as to how to digitalise the operations. Digitising operations has become a critical lever of the business operations model and it will help companies to build value and provide compelling customer experience at lower costs. An operating model that will provide a unique new way to run an organization. It combines digital technologies and operations capabilities in an integrated, well-thought-out and sequenced way to achieve step-change improvements in revenue, customer experience, and cost. The following key topics are covered through practical examples ¿How to assess the digital operations maturity of the organization ¿How to determine the current and future digital, automation and autonomous, and Smart levels of operations. ¿How to identify operations for digitalising. ¿What Industry 4.0 technologies can be applied in organizations in Africa for improving operations? ¿Practical examples from Governmental and non-governmental organizations. Key feature ¿No technical jargon and can be read by anyone ¿Practical examples that will guide you to understand technical concepts such as autonomous & automation, and smart operations. ¿Examples are chosen from organizations in Africa. ¿No prior experience or technical knowledge is required to understand this book. This book has a practical approach to digitalising operations. It is intended to give readers a practical perspective as to how to digitalise the operations through real-life examples. From the second chapter onwards, the book is devoted to taking readers on the journey of digitalising operations in a step-by-step lucid manner. It is aimed at students of operations management, industrial engineering at leading universities, first-time managers, operational managers, supervisors, and top leaders who need a holistic understanding of digitalising operations.
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