Optimizing Hospitality Service' Value Propositions
Manuel Osorio Tromp
Broschiertes Buch

Optimizing Hospitality Service' Value Propositions

through Design Principles. A Case Study of Strategic Software Implementation

Versandkostenfrei!
Versandfertig in 6-10 Tagen
43,99 €
inkl. MwSt.
PAYBACK Punkte
22 °P sammeln!
This study investigates the integration of design principles in the strategic implementation of software to optimize value propositions in the hospitality sector. Focusing on Haarnio Oy, a Finnish company specializing in signage solutions, the research explores how specific design principles, particularly user-centered design and the integration of digital and manual processes, can enhance customer satisfaction and operational efficiency. Utilizing a quantitative methodology, data was collected through online surveys targeting end customers. The findings reveal a high adoption rate of digital ...