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Operations Management, Global Edition
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For undergraduate Operations Management courses.This Global Edition has been edited to include enhancements making it more relevant to students outside the United StatesA broad, practical introduction to operations, reinforced with an extensive collection of practice problems.Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems, worked examples, and myom...
For undergraduate Operations Management courses.
This Global Edition has been edited to include enhancements making it more relevant to students outside the United States
A broad, practical introduction to operations, reinforced with an extensive collection of practice problems.
Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems, worked examples, and myomlab, Pearson’s new online homework and tutorial system—to help students complete and understand assignments even when they’re not in class.
For a briefer version without the business analytic modules at the end of the text, see Heizer/Render’s Principles of Operations Management: Sustainability and Supply Chain Management, 9e.
Features + Benefits
Tutorial Chapters—Statistical Tools for Managers, Acceptance Sampling, The Simplex Method of Linear Programming, The MODI and VAM Methods of Solving Transportation Problems, and Vehicle Routing and Scheduling—are provided as additional material on myomlab and the Companion Website, www.pearsonhighered.com/heizer.
Virtual Office Hours. Professors Heizer and Render appear on myomlab, walking students through each of the chapters’ Solved Problems.
Additional Practice Problems. These problems provide problem-solving experience. They supplement the examples and solved problems found in each chapter.
Capturing the Essence of the Material: Rapid Reviews. In order to help students study and learn the concepts more effectively, this text now includes a two-page Rapid Review at the end of each chapter and supplement. This detailed, yet concise, summary of the main points and equations in the chapter helps students prepare for homework, exams, and lectures. The Rapid Reviews also include key chapter terms and a self-test, with questions linked to the learning objectives in the chapter.
Using Problem-solving Software: POM for Windows and Microsoft® Excel OM. To help students enhance their problem-solving skills, the following software programs are available on the text’s Companion Website, www.pearsonhighered.com/heizer and myomlab:
POM for Windows software is a powerful tool for easily solving OM problems. Its twenty-four modules can be used to solve most of the homework problems in the text.
Microsoft Excel OM is the Heizer/Render exclusive, user-friendly Excel add-in. Excel OM automatically creates worksheets to model and solve problems. Users select a topic from the pull-down menu, fill in the data, and then Excel will display and graph (where appropriate) the results. This software is great for student homework, what-if analysis, or classroom demonstrations.
NEW! This edition includes a new version of Excel OM that’s compatible with Microsoft Excel 2007 and earlier versions of Excel.
Part I. Introduction to Operations Management
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting
Part II. Designing Operations
5. Design of Goods and Services
S5. Sustainability in the Supply Chain
6. Managing Quality
S6. Statistical Process Control
7. Process Strategy
Capacity and Constraint Management
8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement
Part III. Managing Operations
11. Supply-Chain Management
S11. Supply-Chain Analytics
12. Inventory Management
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Just-in-Time, TPS, and Lean Operations
17. Maintenance and Reliability
This Global Edition has been edited to include enhancements making it more relevant to students outside the United States
A broad, practical introduction to operations, reinforced with an extensive collection of practice problems.
Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems, worked examples, and myomlab, Pearson’s new online homework and tutorial system—to help students complete and understand assignments even when they’re not in class.
For a briefer version without the business analytic modules at the end of the text, see Heizer/Render’s Principles of Operations Management: Sustainability and Supply Chain Management, 9e.
Features + Benefits
Tutorial Chapters—Statistical Tools for Managers, Acceptance Sampling, The Simplex Method of Linear Programming, The MODI and VAM Methods of Solving Transportation Problems, and Vehicle Routing and Scheduling—are provided as additional material on myomlab and the Companion Website, www.pearsonhighered.com/heizer.
Virtual Office Hours. Professors Heizer and Render appear on myomlab, walking students through each of the chapters’ Solved Problems.
Additional Practice Problems. These problems provide problem-solving experience. They supplement the examples and solved problems found in each chapter.
Capturing the Essence of the Material: Rapid Reviews. In order to help students study and learn the concepts more effectively, this text now includes a two-page Rapid Review at the end of each chapter and supplement. This detailed, yet concise, summary of the main points and equations in the chapter helps students prepare for homework, exams, and lectures. The Rapid Reviews also include key chapter terms and a self-test, with questions linked to the learning objectives in the chapter.
Using Problem-solving Software: POM for Windows and Microsoft® Excel OM. To help students enhance their problem-solving skills, the following software programs are available on the text’s Companion Website, www.pearsonhighered.com/heizer and myomlab:
POM for Windows software is a powerful tool for easily solving OM problems. Its twenty-four modules can be used to solve most of the homework problems in the text.
Microsoft Excel OM is the Heizer/Render exclusive, user-friendly Excel add-in. Excel OM automatically creates worksheets to model and solve problems. Users select a topic from the pull-down menu, fill in the data, and then Excel will display and graph (where appropriate) the results. This software is great for student homework, what-if analysis, or classroom demonstrations.
NEW! This edition includes a new version of Excel OM that’s compatible with Microsoft Excel 2007 and earlier versions of Excel.
Part I. Introduction to Operations Management
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting
Part II. Designing Operations
5. Design of Goods and Services
S5. Sustainability in the Supply Chain
6. Managing Quality
S6. Statistical Process Control
7. Process Strategy
Capacity and Constraint Management
8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement
Part III. Managing Operations
11. Supply-Chain Management
S11. Supply-Chain Analytics
12. Inventory Management
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Just-in-Time, TPS, and Lean Operations
17. Maintenance and Reliability