Nils Peters
Broschiertes Buch

Operational Exellence - Identifying qualifying and order winning factors

Examining Dell, McDonalds, Zare and EasyJet

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Seminar paper from the year 2009 in the subject Business economics - Supply, Production, Logistics, grade: Sehr gut, The University of Surrey (School of Management), language: English, abstract: Following the concept of value disciplines (Treacy, 1993), companies can reach leadership positions in their industries by focusing on one of the three following areas:- Product Leadership- Customer Intimacy- Operational ExcellenceFocusing on companies which are well known for their success based on operational excellence, goal of this paper is to compare and contrast the operation strategies of two ma...