Frank M. J. Lafasto, Michael L. Spangle, Myra Warren Isenhart

Broschiertes Buch

Negotiation

Communication for Diverse Settings

Beschreibung

This is a practical book on negotiation in all realms of life. The authors cover the steps in the negotiating process and describe the necessary interpersonal skills for effective negotiators. They look at the factors that cause negotiations to break down, what to do when that happens, and the ethical and moral dimensions of negotiation. Chapters 7-12 examine key areas of life in which negotiation takes place: interpersonal relations, the workplace, consumer settings, community relations, and international affairs. The book: · Contains practitioner interviews · Provides readers with real-world examples · Emphasizes throughout the day-to-day relevance of negotiating skills

Autor

For more than two decades, Michael Spangle, Ph.D. has provided training or consulting for a wide variety of organizations including J.D. Edwards, Time/Warner, I.B.M., Inflow Inc., the U.S. Department of Health and Human Services, The National Association of Realtors, and the U.S. Navy, as well as schools, churches, and hospitals. He served as Director of Graduate Studies in Applied Communication and Alternate Dispute Resolution at the University of Denver and Director of Faculty and Curriculum for the School of Professional Studies at Regis University. In addition to a Ph.D. in Speech Communication from the University of Denver, he completed an M.S. in Education from Kearney State College and an M.Div. from Luther Theological Seminary. He teaches university courses in negotiation, mediation, facilitation, team communication, and leadership. He is co-author of two other books, including Collaborative Approaches to Resolving Conflict, also published by Sage.

Produktdetails

• Verlag: Sage Publications, Inc.
• Seitenzahl: 460
• Erscheinungstermin: 1. September 2002
• Englisch
• Abmessung: 254mm x 178mm x 25mm
• Gewicht: 858g
• ISBN-13: 9780761923497
• ISBN-10: 0761923497
• Artikelnr.: 21382627