Minimizing the Human Capital Aspect of Productivity Disruption during Implementation of an Enterprise Resource Planning System
Julie S. Newlin
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Minimizing the Human Capital Aspect of Productivity Disruption during Implementation of an Enterprise Resource Planning System

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The Air Force is investing a great deal of time and money in development of the Expeditionary Combat Support System (ECSS), an Enterprise Resource Planning (ERP) system. When implemented, ECSS will completely transform the way the logistics community does business. It will reduce 400 plus legacy systems to just one enterprise wide system, as well as touch every process we operate and make major changes to most of these processes (Dunn, 2007). With any process change as large as ECSS, there will be a dip in productivity during implementation. In order to minimize the productivity dip, it is nec...