Media Use and Performance in Air Force Organizations
Lawerence D Harrison
Broschiertes Buch

Media Use and Performance in Air Force Organizations

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Communication is a critical factor in any organization. The choices Air Force members make when communicating have a direct impact on mission accomplishment. Media Richness Theory (MRT) recognizes that communication needs, and the ability of various media to support them, are influenced by a number of factors involving the message content, situational elements, and its symbolic aspects. The theory predicts employees who use more appropriate communication media - face-to-face conversation, telephone, e-mail, and written correspondence - as predicted by the theory, will be more effective perform...