Measurement of Library Efficacy : An analytical study of IIM Lucknow

Measurement of Library Efficacy : An analytical study of IIM Lucknow

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Libraries though service institutions cannot be exception to evaluation and assessment. Management has always been a reason for improvement in quality service and its efficacy. Quality service has become a vital element of evaluation in libraries for definite improvement in effectiveness, competitively, and sustainability of librarianship and library management. Assessing the quality of any organization is a multifaceted process that focuses on the efficacy of any organization. Library quality includes many services in the form of manpower resources, physical facilities, technical processing e...