David Carnes

Broschiertes Buch

Mastering Salesforce Reports and Dashboards

Drive Business Decisions with Your CRM Data

Beschreibung

Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. This practical introduction covers all the aspects and features you need to be successful with Salesforce reports and dashboards.

Autor

David Carnes is Chairman and Chief Evangelist for OpFocus, Inc, a RevOps consulting firm working with SaaS companies across the US and Canada. He is a Salesforce MVP, Boston Salesforce Admin Group Leader, and host of Dashboard Dojo, a twice-monthly Salesforce Report and Dashboard study group. David has served as consultant and instructor on the Salesforce platform since 2005, and maintains 10 Salesforce certifications. He regularly speaks at Salesforce events and user group meetings around the world. David finds time to tinker with Reports and Dashboards daily and loves to share what he learns each day.

Produktdetails

• Verlag: O'Reilly Media
• Seitenzahl: 350
• Erscheinungstermin: Juli 2023
• Englisch
• Abmessung: 235mm x 181mm x 20mm
• Gewicht: 610g
• ISBN-13: 9781098127848
• ISBN-10: 1098127846
• Artikelnr.: 67745933