Marketing Theory

Marketing Theory

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Marketing Theory by Christian Grönroos offers an insightful exploration into the core foundations and evolving paradigms of marketing as a discipline. This thought-provoking book challenges traditional perspectives and introduces innovative concepts that emphasize value creation, customer relationships, and service-centric approaches. Grönroos examines the historical development of marketing theories, highlighting the shift from product-focused models to customer-oriented frameworks. He also addresses emerging trends, including the integration of digital technology and the importance of ethi...