Vincent R Waldron, Jeffrey W Kassing

Broschiertes Buch

Managing Risk in Communication Encounters

Strategies for the Workplace

Beschreibung

Focusing on risky interactions, the book centres on those interactions that threaten identities and relationships and sometimes careers such as: practising dissent; repairing broken relationships; managing privacy; responding to harassment; offering criticism and communicating emotion. In doing so the text helps students understand types of work situations that are both ethically challenging and personally risky while presenting a theoretical model to help them: integrate existing research, analyze situations, and generate new questions.

Autor

Vincent R. Waldron is Professor of Communication Studies at Arizona State University, where he teaches courses on communication in work and personal relationships. Professor Waldron received his Ph.D. from Ohio State University in 1989. Dr. Waldron's research explores how employees manage difficult workplace encounters, such as expressing intense emotion, exercising upward influence, and repairing damaged relationships. The author of two previous books on these subjects, Professor Waldron has published his work in such outlets as the Journal of Social and Personal Relationships, Management Communication Quarterly, and Communication Yearbook. Vince Waldron has been recognized as a Professor of the Year by the Carnegie Foundation for the Advancement of Teaching. He is chair-elect of the Interpersonal Communication Division of the National Communication Association. With his wife Kathleen and daughters Emily and Laura, Vince Waldron resides in Phoenix, Arizona.

Produktdetails

• Verlag: Sage Publications, Inc.
• Seitenzahl: 272
• Erscheinungstermin: 1. Januar 2010
• Englisch
• Abmessung: 224mm x 152mm x 15mm
• Gewicht: 363g
• ISBN-13: 9781412966672
• ISBN-10: 1412966671
• Artikelnr.: 28407755