Managing Operations

Managing Operations

A Competence Approach to Supervisory Managment (Nvg/Svq Level 3)

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In Charge: A Competence Approach to Supervisory Management is a fundamentally new and important series of books for all those training in supervision and management at NVQ/SVQ level 3. The books are designed to impact the underpinning knowledge to fulfil the MCI's competencies. Managing Operations examines the different types of organizations in both the public and private sectors. It considers the relationship between operations, marketing and personnel, and looks at: * Work practice * Planning * Resourcing * Legislation * Customer relations Providing a clear introduction and packed with exa...