Management of collective conflicts in the workplace
Lévy Ngayi Levy
Broschiertes Buch

Management of collective conflicts in the workplace

the involvement of employees' professional organisations

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In view of human nature, the stress generated by the rationalisation of work, hierarchical relationships, personal difficulties and lack of motivation at work etc., these social ties are subject to occasional tensions that can lead to social conflicts. In the current context, where skilled labour is becoming scarcer, where employees know their value and are mobile, the authoritarian management model is no longer appropriate. Companies that stand out are those that know how to maintain good working relationships with their employees. Otherwise, conflict situations can generate significant costs...