Management Consensus, Its Relation to Quality Performance
Rachel Quero
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Management Consensus, Its Relation to Quality Performance

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Consensus, or the level of agreement among the senior management team of a firm, had been the subject of interest in strategic management literature. Prior studies seemed to suggest that a higher level of agreement among the executive team would be associated with enhanced firm performance. This study extended prior researches on consensus by finding out if senior managers consensus on quality improvement decision processes (which pertained to management procedures for selecting and implementing an improvement theme or project) will be positively related to firm quality performance. In additio...