Making Working Relationships Work

Making Working Relationships Work

The TRIPS Toolkit for handling relationship challenges and promoting rapport

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A truly impressive book! Its accessible and easy manner belies its sophistication, resting as it does on a rich foundation of serious scholarship skilfully distilled from linguistics, psychology, sociology and more. I was expecting to read the book from an academic perspective, but I kept finding myself making mental notes on how to deal with my own workplace problems, both as an employee and as a manager - where was this book when I first had to run a department! Professor Jonathan Culpeper, Head of Department of Linguistics and English Language, Lancaster University Overview Effective relati...