Madelyn Burley-Allen

Broschiertes Buch

Listening

The Forgotten Skill

Beschreibung

This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Autor

MADELYN BURLEY-ALLEN, the founder and president of Dynamics ofHuman Behavior, has conducted over 2,000 seminars on listening andmanagement for organizations around the world. A frequent speakerat state and national conferences, she has consulted for suchcompanies as AT&T, DuPont, IBM, and LeviStrauss. Her work hasbeen covered in numerous magazines and newspapers, includingGlamour and Working Woman, and she has appeared on several nationaltelevision and radio shows. She is the author of three books,including Managing Assertively: How to Improve Your People Skills,also available from Wiley.

Produktdetails

• Wiley Self-Teaching Guides
• Verlag: John Wiley & Sons Inc
• 2 ed
• Seitenzahl: 210
• Erscheinungstermin: 6. Februar 1995
• Englisch
• Abmessung: 23mm x 19mm x 1mm
• Gewicht: 400g
• ISBN-13: 9780471015871
• ISBN-10: 0471015873
• Artikelnr.: 21457198