Introduction to Quality Management
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Introduction to Quality Management

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Quality is defined as how well the product is performing its intended function. Quality management focuses on ensuring that a product, service or organization is consistent. The four main components of quality management are quality assurance, quality control, quality improvement and quality planning. In order to get consistent quality, the techniques of quality assurance and control of products is used. The primary principles of quality management are evidence-based decision making, process approach, leadership, engagement of people and relationship management. This field uses many methods to...