Integrated Supply Chain Management and Total Quality Management

Integrated Supply Chain Management and Total Quality Management

A New Challenge

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In a dynamic international market, quality is not enough. Supply at the right time, place and cost is critical for competitive advantage. The global business competition also is not only between the firms but between supply chains of the firms. Most leading companies have adopted SCM and TQM. However, an integrative implementation of both systems is difficult. It takes time and great effort, and consumes considerable investment due to the extended scope that covers not only internal functions but also the operations of external business partners. If the implementation can, however, be accompli...