Information Presentation in Spoken Dialogue Systems
Vera Demberg
Broschiertes Buch

Information Presentation in Spoken Dialogue Systems

Building More Effective Dialogue Systems by Structuring Information and Tailoring Presentation to the User

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Revision with unchanged content. In spoken dialogue systems (e.g. for flight information or restaurant recommendation) it is difficult to present a large number of alternative options because enumerating all available options would take very long, and the user would not be able to remember the details. This work proposes to tackle this problem by identifing compelling options based on a model of user preferences, and presenting tradeoffs between alternative options explicitly. Multiple attractive options are structured such that the user can gradually refine her request to find the optimal tra...