Improving the university's management system
A practical guide to assessing and improving the maturity of HEI business processes
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The monograph discusses current problems and trends in the development of university management systems, the main models and concepts for their improvement. The book presents the generalized experience of the process approach application in the management activities of higher education institutions from the perspective of modern management. The main part of the book is a practical guide to implementing the process approach, comprehensive assessment of university business processes and their step-by-step progression on a maturity scale. Within the holistic methodology the necessary organization...
The monograph discusses current problems and trends in the development of university management systems, the main models and concepts for their improvement. The book presents the generalized experience of the process approach application in the management activities of higher education institutions from the perspective of modern management. The main part of the book is a practical guide to implementing the process approach, comprehensive assessment of university business processes and their step-by-step progression on a maturity scale. Within the holistic methodology the necessary organizational changes, basic actions for managers of different levels, methods of improvement, forms and forms for practical implementation of changes are described. The monograph is a valuable source of information and reference book on the application of modern management methods in higher education institutions. The book is addressed to a wide range of specialists in university management, executives, administrators, quality managers, as well as to all persons whose activities are related to the improvement of educational institution management.
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