How to Talk So People Listen
Connecting in Today's Workplace
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Whether making a presentation or dealing one on one, interacting at a meeting or just answering questions, do others "listen when you talk? This book explains how to communicate successfully so people "listen, understand, and "are persuaded. It is a comprehensive guide to every aspect of communicating in the workplace and beyond.
"This book should be read by everyone. There is an art to success: listening. No one articulates and reveals this secret more than Sonya. She is an expert in the field."--Thomas P. (Tip) O'Neill, Jr., former Speaker of the House of Representatives
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