How electronic short messages influence digital communication

How electronic short messages influence digital communication

An empirical analysis of communication sociological issues in private and professional communication

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Electronic short messages are increasingly used in private and professional communication and function as one of the most important communication channels in interpersonal information transfer. The study focuses on questions of targeted communication in private and professional contexts and the extent to which electronic short messages prove to be a limited means of communication. The central finding regarding the test subjects' usage was that problems caused by misunderstandings in short messages occur more frequently in the private sphere than in the professional sphere. Short messages often...