Having Difficult Conversations (HBR Emotional Intelligence Series)

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Build your ability to discuss tough topics at work.At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations.This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.This volume includes the work of:Amy GalloRebecca KnightLiane DaveyJoseph GrennyHOW TO BE HUMAN AT WORK. The HBR...