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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management
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When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author put...
When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.
Table of contents:
What is Gemba? House of Gemba. Managers' Roles in Gemba. Foundations of Gemba Kaizen. How to Implement Gemba Kaizen. Major Activities to Promote Gemba Kaizen. What Comes After Gemba Kaizen. Human Aspects of Gemba Kaizen.
While today's managers have been trained to think that improvements stem only from sophisticated approaches, Masaaki Imai wisely knows that solutions to just about every business problem lie waiting to be discovered in gemba. The world literally means ``real place,'' or shop floor, but Imai has broadened it to encompass any on-the-spot location (like a hotel reservations desk) where key transactions take place. ``You have data in gemba, and you can find answers in gemba,'' Imai asserts--a refreshing theory that has already won converts worldwide. Indeed, this intriguing book is filled with hundreds of Gemba Kaizen success stories and ``how to'' examples from the U.S. and every continent.
Table of contents:
What is Gemba? House of Gemba. Managers' Roles in Gemba. Foundations of Gemba Kaizen. How to Implement Gemba Kaizen. Major Activities to Promote Gemba Kaizen. What Comes After Gemba Kaizen. Human Aspects of Gemba Kaizen.
While today's managers have been trained to think that improvements stem only from sophisticated approaches, Masaaki Imai wisely knows that solutions to just about every business problem lie waiting to be discovered in gemba. The world literally means ``real place,'' or shop floor, but Imai has broadened it to encompass any on-the-spot location (like a hotel reservations desk) where key transactions take place. ``You have data in gemba, and you can find answers in gemba,'' Imai asserts--a refreshing theory that has already won converts worldwide. Indeed, this intriguing book is filled with hundreds of Gemba Kaizen success stories and ``how to'' examples from the U.S. and every continent.