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Fundamentals of Queueing Theory
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This revised and expanded edition of Fundamentals of Queueing Theory presents the analytic modeling of queues using up-to-date examples. Though the detailed coverage of the fundamentals of analytic modeling remains virtually the same, this new edition contains additional material (call centers and simulation), discussions (Transform Approximation Method and Level Crossing Analysis), and exercises. A fresh emphasis on the telecommunications boom enlivens the text, and spreadsheet programs for Excel and Quattro on the book's related Web site aids in understanding the sensitivity of waiting-line systems to parameter and environmental changes. Software programs for additional systems are spread throughout the text. In the treatment of the advanced material, the authors have commingled mathematical details with numerical results and intuitive arguments.
For the most up-to-date information related to the book, please see the related Web site: http://mason.gmu.edu/~jshortle/fqt4th.html
For the most up-to-date information related to the book, please see the related Web site: http://mason.gmu.edu/~jshortle/fqt4th.html
Praise for the Third Edition
"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
- IIE Transactions on Operations Engineering
Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory , Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.
This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:
Retrial queues
Approximations for queueing networks
Numerical inversion of transforms
Determining the appropriate number of servers to balance quality and cost of service
Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book s related Web site.
With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory , Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.
"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
- IIE Transactions on Operations Engineering
Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory , Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.
This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:
Retrial queues
Approximations for queueing networks
Numerical inversion of transforms
Determining the appropriate number of servers to balance quality and cost of service
Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book s related Web site.
With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory , Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.