Functional Neurology for Practitioners of Manual Medicine
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Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's health services administrative assistants in Canada - whether working in a medical öce, a complementary care öce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical öce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ¿ling, appointment booking, physical and virtual meeting...
Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's health services administrative assistants in Canada - whether working in a medical öce, a complementary care öce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical öce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ¿ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con¿dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust öering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance. * Quintessentially Canadian content and viewpoint meets the needs of the medical öce assistant and health services administrative assistant in Canada. * Re¿ects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. * Current coverage includes the latest information on electronic medical records (EMRs) and health care plans across Canada. * Real-world examples and exercises enable you to delve deeper into key topic areas. * Variety of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical öce environment. * Helpful learning tools throughout the text include learning objectives, key terms, assignment boxes, tips, critical thinking boxes, Did You Know? boxes, end-of-chapter assignments, and discussion questions. * Companion Evolve website offers review questions, videos, forms and templates, an audio glossary, and more to reinforce your mastery of important concepts. * Clear, engaging, and accessible writing style makes content easy to understand. * Four-colour design and art program illustrates current concepts and improves readability. * UPDATED content re¿ects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. * EXPANDED coverage of top-of-mind topics includes con¿dentiality and privacy, cross-cultural communication, infection prevention and control, new electronic information technologies, hospital procedures, billing practices, administrative roles and responsibilities in the evolving health care information environment, and more. * NEW chapters on Therapeutic Communication, Health Care in an Evolving Environment, and Pharmacology explore emerging topics in the field. * EXPANDED and UPDATED art program provides current examples of forms and technologies encountered in the workplace, as well as new diagrams illustrating concepts introduced in the chapter to support comprehension. * NEW Evolve resources include SimChart® for the Medical O¿ce exercises and practicum activities. * NEW accompanying workbook is available to reinforce your understanding of textbook content with a variety of learning tools, review questions, case studies, and more. Sold separately.