Emotional Intelligence as Predictor of Performance
Nurul-Azza Abdullah
Broschiertes Buch

Emotional Intelligence as Predictor of Performance

Emotional Intelligence and Organizational Citizenship Behavior as Predictor of Task Performance, Organizational Commitment as Moderator

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Emotional intelligence (EI) has been the highly discussed evolution since late 20th century. Around that time many organizations have started using EI as tools in measuring the employees' performances, and some organizations have incorporated EI in their employees' development program and some business schools have added EI training as part of their curriculum. However, despite this popular interest, there are still many questions of how exactly EI relates to task performance. In line with the growth of EI, Organizational citizenship behavior (OCB) has also sought its place in the research gro...