Electronic Service Technology
Hamed Taherdoost
Broschiertes Buch

Electronic Service Technology

Concepts, Applications and Security

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Implementing e-services is a central strategic imperative for many consumer related businesses and while the technology protocols are developing quickly, little is known about how consumers perceive and evaluate e-services, as well as what attributes of the human computer interface e-service providers can use to encourage rapid consumer adoption. Customers use the new technologies to produce and consume services without direct personal contact with companies. Electronic services can be utilized to deliver the products and services effectively. In other words, it can transform and mechanize the...