Effectiveness of Library Services
Fiskani Ngwira
Broschiertes Buch

Effectiveness of Library Services

A Study of Mzuzu University Library and Learning Resources Centre

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The aim of the study was to examine how students and staff view the effectiveness of Mzuzu University Library and Learning Resource Centre services. Quantitative and qualitative approaches were used that involved largely surveys for data collection. The study targeted one thousand two hundred and seventy nine1, 279 students and a combined population of approximately one hundred and twenty two 122 lecturers and eighteen 18 administrative staff. Data was analyzed using the manual method. The results were represented quantitatively using tables, graphs and percentages. The study revealed that Mzu...