
Effect of Outsourcing Maintenance Activities
on Organizational Performance in Telecommunication Industry: a Study Global Communication LTD
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The study intended to ascertain effect of outsourcing maintenance activities on organizational Performance in telecommunication Industry: The specific objectives are to: examine the effect of cost reduction in outsourcing maintenance activities on organizational Performance in Global Communication Ltd, ascertain the effect of improved service delivery in outsourcing maintenance activities on organizational Performance in Global Communication Ltd and evaluate the effect of technology adoption in outsourcing maintenance activities on organizational Performance in Global Communication Ltd.