Jeffrey Kassing

Gebundenes Buch

Dissent in Organizations

Beschreibung

Employees often disagree with workplace policies and practices, leaving few workplaces unaffected by organizational dissent. While disagreement persists in most contemporary organizations, how employees express dissent at work and how their respective organizations respond to it vary widely. Through the use of case studies, first-person accounts, current examples, conceptual models, and scholarly findings this work offers a comprehensive treatment of organizational dissent. Readers will find a sensible balance between theoretical considerations and practical applications. Theoretical considerations include: * how dissent fits within classical and contemporary organizational communication approaches * dissent's relationship to, yet distinctiveness from, related organizational concepts like conflict, resistance, and voice * explanations for why employees express dissent and how they make sense of it * the relationship between organizational dissent and ethics Practical applications encompass: * recommendations for employees expressing dissent and managers responding to it * consideration of the range of events that trigger dissent * strategies employees use to express dissent and tools organizations can apply to solicit it effectively * the unique challenges and benefits associated with expressing dissent to management The book's specific focus and engaged voice provide students, scholars, and practitioners with a deeper understanding of dissent as an important aspect of workplace communication.

Autor

Jeffrey Kassing is Associate Professor of Communication at Arizona State University.

Produktdetails

• Verlag: Polity Press
• Seitenzahl: 200
• Erscheinungstermin: 12. Juli 2011
• Englisch
• Abmessung: 211mm x 150mm x 23mm
• Gewicht: 417g
• ISBN-13: 9780745651392
• ISBN-10: 0745651399
• Artikelnr.: 35562155

Rezensionen

"This scholarly acknowledgement of the vital role of dissent isrefreshing and long overdue."
Choice

"Kassing convinces the reader that the question oforganizational dissent is of singular importance in the study oforganizational communication. The book provides an interestingsynthesis of the attitude research designed to tease out theintricacies of dissent, and it is replete with the stories of someof our most important dissenters."
Tim Hegstrom, San Jose State University

"Dissent in Organizations is an important book forstudents, scholars, and indeed citizens in general. Kassing widensand deepens our understanding of why and how dissent occurs inorganizations. Above all, this book helps to build an importantbridge between our understanding of what we do during a hugeproportion of the hours of our lives - that is, work - and ourcommon commitment to democratic practices."
George Cheney, University of Texas at Austin

"Dissent in Organizations is a 'must read' if youhave ever made suggestions for change and been surprised at others'reactions. The book provides an insightful and interestingintegration of research on dissent across multiple disciplines. Itis full of excellent examples that have immediate relevance tomanagers and employees across all types of organizations."
Linn Van Dyne, Michigan State University