Nihar Malali

Gebundenes Buch

Digital Transformation in the Age of AI

Contact Center and Back Office Transformation

Beschreibung

Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction

Produktdetails

• Verlag: Wiley publisher
• Seitenzahl: 592
• Erscheinungstermin: 7. Oktober 2024
• Englisch
• Abmessung: 286mm x 221mm x 42mm
• Gewicht: 2445g
• ISBN-13: 9798330472963
• Artikelnr.: 73396778