Designing With(in) Public Organizations
Building Bridges Between Public Sector Innovators and Designers
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Many contemporary societal issues have grownto be too complex to solve with traditional approaches.It is no wonder that design practicesincreasingly appeal to public organisations as anew and promising approach.But, before we can make the collaborationbetween designers and public organisations asuccess, we have to acknowledge that thereare vast differences between their approaches.Because if we don't, we will experience majorupsets and often a disappointing impact.In this book, the author introduces the art ofcontext building - creating and maintaining theright context within public organisati...
Many contemporary societal issues have grownto be too complex to solve with traditional approaches.It is no wonder that design practicesincreasingly appeal to public organisations as anew and promising approach.But, before we can make the collaborationbetween designers and public organisations asuccess, we have to acknowledge that thereare vast differences between their approaches.Because if we don't, we will experience majorupsets and often a disappointing impact.In this book, the author introduces the art ofcontext building - creating and maintaining theright context within public organisations for anhonest, thorough and yet manageable designprocess.In the first part of the book, the author introducesin clear chapters change management,stakeholder management, coalition building andpower from a design perspective. In the secondpart of the book, the author explains how toapply the new insights in order to establish andmaintain the right context for designing withinpublic organisations.