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Whether you aspire to become a flight attendant or a tour guide, a customer service agent or a hairdresser, navigating the behaviour-based interview process is a challenge. Within this specialist customer service interview guide, you will learn how the interviews are conducted and how you can approach the competency assessments with confidence and ease. You will learn how to answer any question, and how to ask your own.

Produktbeschreibung
Whether you aspire to become a flight attendant or a tour guide, a customer service agent or a hairdresser, navigating the behaviour-based interview process is a challenge. Within this specialist customer service interview guide, you will learn how the interviews are conducted and how you can approach the competency assessments with confidence and ease. You will learn how to answer any question, and how to ask your own.