Philip Gibson, Richard Parkman

Gebundenes Buch

Cruise Operations Management

Hospitality Perspectives

Beschreibung

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualized overview of hospitality services for the cruise industry. This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Autor

Philip Gibson is currently a Visiting Research Fellow at the University of Plymouth having recently retired as the Academic Director of the University Hotel School and Associate Head of School (Teaching and Learning). He introduced the BSc (Hons) Cruise Management in 2003 and was also the driving force in developing the University Hotel School. Richard Parkman is a lecturer in leadership and programme leader for the BSc (Hons) Cruise Management at the University of Plymouth. He is also the programme leader for Hospitality, Tourism and Cruise Management programmes for HKU SPACE in Hong Kong and the Regional Development Manager for the University of Plymouth.

Produktdetails

• Verlag: Routledge
• 3. Auflage
• Seitenzahl: 402
• Erscheinungstermin: 25. September 2018
• Englisch
• Abmessung: 240mm x 161mm x 26mm
• Gewicht: 766g
• ISBN-13: 9781138505162
• ISBN-10: 1138505161
• Artikelnr.: 54160694

Rezensionen

'Cruise Operations Management: Hospitality Perspectives is a true "compass" for those aspiring to become future leaders within one of the most fascinating and fastest growing industries in the world, the cruise industry.' Ovi Herman, Corporate Manager, Guest Relations, Celebrity Cruises, USA

'Recently updated, this is an invaluable resource for anyone interested in the highly complex and fascinating world of cruise. Detailed information about the industry and working onboard, presented alongside international case studies, make this an essential text for scholars and practitioners.' Dr. Clare Weeden, University of Brighton, UK