Audra Diers-Lawson

Gebundenes Buch

Crisis Communication

Managing Stakeholder Relationships

Beschreibung

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence - just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger.

Autor

Audra Diers-Lawson is a Senior Lecturer at Leeds Beckett University, United Kingdom. She serves as chair of the Crisis Communication Division of the European Communication Research and Education Association (ECREA) and sits on several journal editorial boards with recent publications on topics like consumer trust, intercultural crisis communication, crisis atonement, whistleblowing, and stakeholder anger at organizations in crisis.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 344
• Erscheinungstermin: 8. Oktober 2019
• Englisch
• Abmessung: 250mm x 175mm x 23mm
• Gewicht: 774g
• ISBN-13: 9781138346253
• ISBN-10: 113834625X
• Artikelnr.: 58058040