Corporate Social Responsibility and Consumer Identification
Owino Phyllis Osodo
Broschiertes Buch

Corporate Social Responsibility and Consumer Identification

Moderating Role of Personality Traits

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This book discusses the moderating role of personality traits on the relationship between four different dimensions of Corporate Social Responsibility (CSR) - economic, philanthropic, ethical and legal - and consumer identification, among clients of Safaricom in Kajiado County, Kenya. The author focuses on consumers' resonance with the various CSR programmes and the moderating effects of individual personality traits. She asserts that personality traits play a role in the relationship between CSR and Consumer Identification. Consequently, organisations should be cognizant of this fact and enga...