Consumer protection put to the test by e-commerce
Merjes Lutumba Nsimba
Broschiertes Buch

Consumer protection put to the test by e-commerce

Congolese e-commerce: between the legacy of French law and the challenges of Congolese contextualism

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E-commerce, as a new form of commerciality, is at the root of the transformation of commercial relations and interactions between economic players. Although this digital revolution offers considerable opportunities in terms of accessibility, speed and globalization of exchanges, it also raises major challenges in terms of consumer protection.Indeed, consumers are often less informed and less competent than professionals, and this position is a source of vulnerability to online commercial practices, the risks of cyber-attacks and violations of their fundamental rights, such as informed consent,...