Ian Leslie
Gebundenes Buch

Conflicted

How Productive Disagreements Lead to Better Outcomes

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Drawing on advice from the world's leading experts on conflict and communication-from relationship scientists to hostage negotiators to diplomats-Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena.For most people, conflict triggers a fight or flight response. Disagreeing productively is a hard skill for which neither evolution or society has equipped us. It's a skill we urgently need to acquire; otherw...