Catherine Sheldrick Ross, Kirsti Nilsen, Marie L. Radford

Broschiertes Buch

Conducting the Reference Interview

Beschreibung

A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.

Produktdetails

• Verlag: American Library Association
• 3 Revised edition
• Seitenzahl: 304
• Erscheinungstermin: 28. Februar 2019
• Abmessung: 217mm x 278mm x 21mm
• Gewicht: 808g
• ISBN-13: 9780838917275
• Artikelnr.: 56408077