Collaborative Planning, Forecasting, and Replenishment in the Grocery Industry and Defense Commissary Agency
Raymond H Smith
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Collaborative Planning, Forecasting, and Replenishment in the Grocery Industry and Defense Commissary Agency

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The Defense Commissary Agency (DeCA) continually strives to improve the level of customer service it provides to its patrons. The DeCA Business Guide: A Business Guide for Marketing to the Defense Commissary Agency provides a foundation for how DeCA conducts business with its suppliers. DeCA's mission is to "ensure military readiness and retention of quality personnel by providing a part of the military compensation package," and its goal is to provide "quality goods at the lowest possible cost to authorized patrons" (2002: 2). This project looks at DeCA's current business processes as well as...